Telecommunications has changed dramatically over the past 50 years but businesses still need to ask the same questions. Fifty years ago businesses were asking ‘is there a phone system we can buy to handle all our incoming and outgoing calls?’. The answer was typically to install a phone system or a private branch exchange (‘PBX’) on the wall in the company’s offices. Today businesses are asking 'is there a cheaper and more powerful phone solution out there that we should be considering?' The answer is that there is and cloud based phone systems or Hosted PBXs can provide exactly this to businesses.
A Hosted PBX system can deliver significant cost savings and productivity gains for businesses but is not necessarily for everyone. There are advantages and disadvantages to each approach, but the final choice ultimately depends on what your business is seeking to achieve.
Whether you are an enterprise business or a small business implementing a new phone system or deciding on replacing an old one, this guide will help you decide which phone system is more suitable for your business.
This guide will discuss the differences with On-Premise and Hosted PBX in the following areas:
- Capex vs. Opex
- Hardware and Software
- Phones and Line Rentals
- Moving Office
- Home and Mobile Workers
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